A company may not realize it, but a lot rests on the training experience because this is often a pivotal point for people’s impressions about a skill they are about to learn. If they have an unsuccessful or mundane experience, they will have more reason to resist the change to learn new skills. So a choice in an instructor should go beyond lowest bid or largest company. Here are some required practices of an IGIST instructor:

• In-depth class preparation
• Relate content to audience
• Promote class discussion
• Get to know each student
• Encourage spontaneity
• Follow up after the course